Returns & Exchanges
At Headphones.com, we want you to love your listening experience, which is why we offer a 365-day return policy on most products. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange with no restocking fees.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place your headphones and all original accessories, manuals, and packaging into a secure shipping box to ensure safe transit.
Attach the Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our technicians inspect your returned item, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing